A06
Single Process Automation
Connect your systems so one repetitive task runs itself: new order, invoice, message, sheet update.
460OMR/ process
A05
Multi-channel Customer Service Agent
WhatsApp, Instagram and website in one place, connected to your systems with smart hand-off to staff.
What is it?
A smart agent that unifies your channels (WhatsApp, Instagram, website) in one inbox, connects to your systems to answer order status or appointment availability, and hands complex cases to the right staff member.
Who is it for?
- Companies receiving messages on several channels
- Stores with recurring order and shipping questions
- Clinics and centres with many bookings
- Anyone employing more than one person to answer messages
What you get
- One inbox for all conversations
- Integration with your store, booking or CRM system after a feasibility study
- Routing rules by department, time and request type
- Arabic and English replies
- Reports: response time, cases, share solved by the agent alone
- Team training on the inbox